This website, Family Friendly HQ, www.familyfriendlyhq.ie, and associated apps is owned and operated by Packed House Ltd.
Family Friendly HQ is fully compliant with The General Data Protection Regulation (GDPR) (EU) 2016/679, which came into effect on May 25th 2018.
Right to Privacy
Family Friendly HQ respects your right to privacy and are transparent on what data we collect & how we use it. Any information we collect, be it non-personalised or personalised, will be treated with the highest standards of security and confidentiality, strictly in accordance with The General Data Protection Regulation. Family Friendly HQ strictly only works with fully GDPR compliant partners.
Advertising Change of Consent
Family Friendly HQ respects your right to choose. Consent revocation is the process by which EEA (European Economic Area) visitors who consented to personalized ads can revoke that consent.
Click here to revoke your choice
Website Notification Consent Revocation
Family Friendly HQ uses Xtremepush to send in-browser messages. All of this information collected is of a non-personally identifiable nature. Users may opt in by choosing to do so upon a browser prompt. Users may opt out via their browser settings or you can click here to change your choice.
Click here to change your choice
Collection and use of personal information
Family Friendly HQ uses some third party software and systems to carry out tasks related to the operation of the website – for example Google. A Data Protection Impact assessment has been carried out prior to any third party software being utilised, and data processing agreements have been entered into with all such service providers. Family Friendly HQ strictly only uses GDPR compliant service providers.
Family Friendly HQ collects non-personalised and personalised data in three main ways:
Information that you actively volunteer or opt into, such as account registration, email newsletter registration, browser or app notifications and similar.
Analytics: This allows Family Friendly HQ to measure the number of visits to the website, how content is consumed and helps inform us as to how to improve the website for visitors.
We never share first party / personally identifiable information from the Family Friendly HQ website or associated apps with any third parties without your explicit consent.
For more information on how to manage your cookies please visit our
The information we do collect:
Family Friendly HQ Reader Accounts
You may register for a free Family Friendly HQ reader account. Your account allows you to access certain content & areas of the website, enter competitions and subscribe to email communications.
The information we collect and store securely includes name, email address, location, date of birth, gender, pregnancy or children’s information (optional Lifestage Tracker functionality), competition entry details, reminders and notifications, log in, use of and updating account details. We need this information to send you relevant notifications, provide you with content that is more relevant to your interests, utilise the Lifestage Tracker functionality of the website, and check the validity of competition entries.
You may change your account settings or opt out at any time by
deleting your account.
As part of the reader account registration process, you may register for informational email newsletters via our website. This requires your name and email address, and optionally your county and areas of interest, to be submitted to our email newsletter software (XtremePush), which is fully compliant with The General Data Protection Regulation (GDPR).
You may choose to opt out of email newsletters or update your preferences at any time via the unsubscribe link in the foot of any of our email newsletters or from your account page on our website . You may also choose to opt out by contacting [email protected] at any time.
You may opt out via your browser settings or you can change your choice in the Website Notification Consent Revocation of this document.
Email Contact by You
If you email Family Friendly HQ with feedback or questions, we will respond to you as quickly as possible. Any details you send to us, including email and name, are stored for as long as is necessary to deal with your query. All contacts are deleted once we have satisfactorily answered your question or comment.
Viewers can enter competitions on Family Friendly HQ. You must register an account to enter our competitions. We store competition entries for a period of 3 months.
We like to provide all readers with the names of winners of competitions. We will always request permission from the winner to display their name on the list and only display this for 3 months. Any winner has the right not to have their name published. There may be some instances of us not being able to display full names on our winners list for security or operational reasons.
Services We Use
We use selected third party services on our website. We only use GDPR compliant services and partners.
These services help us build a better website experience. We use Google Analytics, Hotjar, Firebase and Permutive for this purpose. Hotjar anonymises your IP and does not contain any personally identifiable information. Google Analytics and Firebase does capture some personal information, such as location information. Permutive collects IP addresses and a non personalised Permutive ID number to analyse what type of content is consumed to help provide more relevant content groups for our readers. Read their Privacy Policies & options on how to opt out by clicking on the links above. These companies do not share your data with any other companies. No personal data collected by any of the analytics services we employ will be disclosed to any other third party, unless obliged to do so by a rule of law or directly opted in to allow so by the user.
Competitions & Surveys:
Family Friendly HQ occasionally uses Survey Monkey to run reader surveys. We will clearly inform you when we are using this service.
Social Media & Website Players
Family Friendly HQ offers readers the opportunity to share and view our content on various social media platforms, including Facebook, Twitter, Pinterest, Whatsapp, Instagram & Flickr. We use a third party to help manage our social media audience and create better targeted content to our followers and website readers. You can read more about any of the third party providers below.
Family Friendly HQ also uses GDPR compliant third party audio and video players as well as quiz generating tools. These include Youtube, Omnyplayer, Blue Billywig and Playbuzz.
Such third party services are subject to change. Any additions or removals will be updated in this section.
You can read each of their Privacy Policies by visiting:
Blue Billy Wig
Contact our Data Protection Officer at [email protected]
for any further clarifications or personal data requests. Whilst we aim to address any questions or queries as soon as possible, please allow up to 30 working days for a response.
For more information on data protection, please visit www.dataprotection.ie &
Last updated: 28/08/2019